We would like to thank the St. Louis Small Business Monthly for taking a few moments to get to know more about Dennis Hayden and the Hayden family with their January Time with the Boss column. Since our roots run deep in the St. Louis area, we were thrilled at the opportunity to give back to the local business community.
A couple of article highlights:
What is your mission?
Our mission is to earn a referral from our client to their family, friends and business associates. We don’t need to build the biggest house, and we don’t want to be the biggest builder. We just want to build a home to satisfy our client’s needs and wants within their budget. If we perform in such a way that every one of our clients becomes a referral, that keeps everybody in the right frame of mind and I am happy.
How do you try to differentiate your business from others in your industry?
We carefully listen to our customers. We get a lot of clients that have been with other builders and those builders did not have time for them. They received a take-it-or-leave-it attitude. That is not us. We provide honest feedback every step of the way.
You can read the full article in layout here.
Or you can read the text only version here.
Special thanks to Julia Paulus Ogilvie for the interview and Bill Sawalich for the photo.
